Work Item Archive

Use the Work Item Archive page to view completed work items. Only work items types that are configured in System Setup can be viewed on the Work Item Archive page. To access the system settings for Work Items, navigate to the IdentityIQ Configuration > Work Items tab under the gear icon.

Click the drop-down list to specify if your table displays all work items assigned to you and any groups to which you belong, only your own, personal work items or only the work items assigned to a selected workgroup.

To customize the information displayed in the Work Item Archive table, mouse over one of the header rows, click the drop-down arrow to reveal the sub-menu and select the desired columns from the Columns pop-out menu.

Click a line item launch the View Work Item page

The View Work Item page contains the following information.

Column Name	Description
ID	Identification number assigned to the work item.
Name	The name of the work item.
Type	The type of work item.
Requestor	The name of the user who assigned this work item to you.
Workgroup	Displays the workgroup to which this work item is assigned if applicable.
Owner	The name of the identity who has purview over the work item.
Completed By	The date the work item was completed
Created	The date the work item was assigned.
Modified	The date changes, if any, were made to the work item.
Archived	The date the work item was archived.
Priority	Specifies the priority level to which the work item was designated. Use the drop-down list and edit the priority level. This edit is visible in the Work Items Manager and Inbox of the identity to whom the work item is assigned, as well the outbox of the person that assigned the work item.
Access Request ID	Identification number designated for the Lifecycle Manager access request.