Manage Provisioning Transaction Results
This feature can be disabled and might not appear in your instance of IdentityIQ. Contact your system administrator for details.
Use the Provisioning Transactions table to view the status of all provisioning transactions in your implementation of IdentityIQ: connectors, manual work items, and IdentityIQ operations.
Use the tabs at the top of the table to limit your view by transaction status: All, Failure, Success, or Pending. Use the Filter options or search field to further limit the transactions displayed. The logging level is controlled by a system setting. If you are not seeing all of your transactions, contact your system administrator.
Use the report/download button to launch a Provisioning Transaction Object report in the background. From the Report Launched window, use Get Email Notification to receive an email when the report is complete, or View Report to display the Report Results page.
Click the information icon for any transaction to view detailed information. The Transaction Details window provides very detailed information, including the reasons for a Failed or Pending status. After viewing, you can take the appropriate actions to correct the reasons for the failure or delay, or you can use the Override or Retry options to proceed with the provisioning process.
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Use Override to manually create a work item to take action on failed transactions.
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Use Retry to manually retry the provisioning transaction. The retry option is only available on transactions that are in the Pending state, and only for transactions that were created with the retry options enabled. This button overrides the reset counter configured in the transaction.
Failed transactions cannot be retried; you must use the override option to create a new work item for those transactions.
The information contained on this page is also available in two reports, the Provisioning Transaction Object Report and the Detailed Provisioning Object Report.
Manage the information displayed on this page from the Miscellaneous tab of the Configure IdentityIQ Settings page of Global Settings, found under the gear icon.